Cancellation & Refund Policy

Last updated on 8 July 2024, 2.55 PM

The Association of Medical Consultants (AMC) Pune aims to provide excellent service and support to its customers. Our cancellation policy is designed to be fair and accommodating, keeping customer satisfaction in mind. Please review the following guidelines:

• Order Cancellations:
  • Cancellations can be requested immediately after placing the order. However, if the order has already been processed and communicated to our vendors/merchants, and the shipping process has begun, we may not be able to cancel the order.
• Product Quality Issues:
  • We do not generally accept cancellation requests. However, if you find that the product delivered is of unsatisfactory quality, a refund or replacement can be arranged. You must provide sufficient evidence to support your claim regarding the product quality.
• Damaged or Defective Items:
  • If you receive a damaged or defective item, please report it to our Customer Service team within 7 days of receiving the product. The issue will be investigated, and a decision will be made based on the findings of our merchant.
  • If the product you receive does not match the description or does not meet your expectations, please contact our Customer Service team within 7 days. We will review your complaint and take appropriate action.
• Warranty Issues:
  • For products that come with a manufacturer’s warranty, please refer to the manufacturer for any complaints or issues.
• Refund Processing:
  • Any approved refunds will be processed within 9-15 business days.

If you have any questions or need assistance, please contact our Customer Service team. We are here to help and ensure your satisfaction.

Contact Us:

• Phone: +91 83297 32275
• Email: info@amcpune.org

Sincerely,
Association of Medical Consultants (AMC) Pune